Responsible Gaming

Gaming Should Be Entertainment, Not Income

At One Union Place Taguig, we believe that casino gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. When approached responsibly, gaming can be an enjoyable recreational activity. However, it carries risks and may lead to problem gambling if not managed carefully.

We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gaming.

Age Verification & Legal Requirements

Gaming is strictly prohibited for individuals under the legal age of majority in the Philippines. You must be 18 years old or older to access and participate in any gaming activities on our platform.

By accessing oneunionplacetaguig.com, you confirm that you meet this age requirement and comply with all applicable laws and regulations in the Philippines. We reserve the right to verify your age and may request documentation to confirm compliance.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, please seek help immediately:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Concealing the extent of your gaming or spending from family and friends
• Loss of Control: Inability to stop or reduce gaming despite wanting to
• Neglecting Responsibilities: Missing work, school, or family obligations due to gaming
• Financial Strain: Gambling beyond your means or using borrowed money to gamble
• Mood Changes: Gambling to escape problems, stress, anxiety, or depression
• Tolerance Increase: Needing to gamble larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
• Relationship Conflict: Gaming causing arguments with family or friends
• Withdrawal Symptoms: Feeling irritable or restless when unable to gamble

Self-Help Tools & Player Protection Features

One Union Place Taguig provides several tools to help you maintain responsible gaming habits:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account
• Loss Limits: Establish maximum loss limits to control how much you're willing to lose in a given period
• Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've wagered
• Session Time Limits: Set maximum time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming activities
• Account Closure: Permanently close your account if you wish to stop gaming entirely

To access these tools, please contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:

Philippines

• Philippine Amusement and Gaming Corporation (PAGCOR) Responsible Gaming: PAGCOR promotes responsible gaming practices and provides resources for problem gambling support
• National Council on Social Development (NCSD): Offers guidance on social issues including gambling addiction

International Support Organizations

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Providing support and information for problem gamblers across the UK and beyond
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free, confidential counseling and information for Australians affected by problem gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Leading Canadian authority on responsible gambling education and research
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  24/7 Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Provides information and support resources for problem gambling in German-speaking regions

These organizations offer free, confidential support via phone, email, chat, and counseling services.

If You Need Help

Problem gambling is a serious issue, but recovery is possible. Seeking help is a sign of strength, not weakness.

If you or someone you care about is struggling with problem gambling:

• Reach out to one of the support organizations listed above
• Talk to a trusted friend, family member, or mental health professional
• Use the self-help tools available on our platform
• Consider self-exclusion if you need to take a break from gaming

Remember: Help is available, and you are not alone.

For questions about responsible gaming features on oneunionplacetaguig.com, please contact our customer support team at your earliest convenience.